We care about your privacy. Here’s a simple overview of how we handle your information:

What We Collect

Basic details like your name, phone, email, and delivery address

Order and payment information

Technical data like IP address and browsing activity

Health-related details only if you share them with us (e.g., in inquiries)

Why We Collect It

To process and deliver your orders

To provide customer support and answer questions

To improve our website and services

To send you offers and updates (if you agree)

To comply with Saudi regulations (PDPL)

Who We Share It With

Trusted service providers (payment, delivery, IT support)

Regulators if required by law

Never sold to third parties

Your Rights

Under Saudi Arabia’s PDPL, you can:

Access or request a copy of your data

Ask us to update or delete your data

Withdraw your consent at any time

File a complaint with SDAIA if needed

Data Safety

We keep your information safe with strict technical and organizational security measures.

Contact Us

If you have any questions about your privacy, reach us at:
info@kayanmedical.com | +966 11 209 2592